Thank you for choosing Ungweru Specialised Medical Centre (USMC). To help make your appointment as smooth and stress-free as possible, we have prepared this guide with everything you need to know before you arrive at our clinic in Blantyre. Taking a few moments to prepare can help ensure you get the most out of your consultation.

Your Appointment Checklist: What to Bring

To ensure a seamless check-in and an effective consultation with our specialists, please bring the following items with you to your appointment:

  • ✅ Valid Identification: A national ID, driver’s license, or passport.

  • ✅ A Referral Letter: If you have been referred to us by another doctor, please bring the letter with you.

  • ✅ Past Medical Records: Any relevant test results, X-rays, ultrasound reports, or a summary of your medical history.

  • ✅ A List of Your Current Medications: Please include all prescription medications, over-the-counter drugs, and any supplements, along with their dosages.

  • ✅ Your Insurance Information: If you have a medical aid scheme, please bring your membership card and any necessary authorization forms.

  • ✅ A List of Your Questions: We encourage you to write down any questions or concerns you have. This helps ensure all your queries are addressed during your visit.

Finding Us: Location & Parking

Our clinic is conveniently located and easy to find.

  • Our Address:
    Ungweru Specialised Medical Centre (USMC)
    Old Kamponda Hospital, Railways, PO Box 3371
    Blantyre, Malawi.

  • Parking:
    Ample, secure, and free parking is available directly at the facility for all our patients.

Important: Special Instructions for Your Procedure

Some appointments, particularly for surgical, endoscopic, or specific ultrasound procedures, may require special preparation.

  • If your appointment requires fasting (no food or drink), our booking team will have informed you of the specific instructions. Please follow them carefully.

  • For certain pelvic or urological ultrasounds, you may be asked to arrive with a full bladder.

  • If you are unsure about any instructions related to your specific procedure, please do not hesitate to call us ahead of your appointment to confirm.

What to Expect on the Day

We have designed our patient experience to be comfortable and efficient.

  1. Arrival & Check-In: Upon arrival, please proceed to the reception desk. Our friendly staff will welcome you and guide you through the check-in process.

  2. Paperwork: You may be asked to fill out a new patient form or confirm your details if you are a returning patient.

  3. Your Consultation: Please relax in our comfortable and private waiting area. Your specialist will be with you at your scheduled time. We pride ourselves on running an on-time clinic to respect your valuable time.

Billing and Payment Information

To ensure clarity and transparency, please note our payment policy:

  • Payment is required at the time services are rendered.

  • We accept cash, bank transfers, and major medical aid schemes.

  • If you have questions about the cost of a procedure or your medical aid coverage, please discuss it with our reception team prior to your consultation.

Our Commitment to You

Your health, comfort, and peace of mind are our highest priorities. Our entire team is here to support you. If you have any questions at all before your visit, please call us directly.